MasterMind offers Members a standard thirty (30) day refund period.
While most Sellers offer a refund policy equivalent to MasterMind’s, as is our requirement, you may offer a period longer than thirty (30) days as long as it is clearly and easily found by your Buyers.
A clear and precise disclosure is one that the customer sees before they purchase. A small and hidden disclosure is not sufficient. This disclosure must be readily visible (proximate and predominant) to the offer of your service. It is also necessary for clients to be able to quickly review your return/refund policy even after they have purchased. It is essential that you follow whatever policy.
MasterMind will not be responsible for your customer refunds. We may remove your account if you fail to abide by your refund policy.